Data Deletion Policy

1. Your Right to Data Deletion

At Krackitedu, we respect your right to control your personal data. You have the right to request deletion of your personal information from our systems at any time.

This policy outlines what data we delete, how to request deletion, and the timeframe for completion.

2. What Data Will Be Deleted

When you request account deletion, the following data will be permanently removed:

• Your account information (name, email, profile details)
• Login credentials and authentication data
• Quiz attempt history and scores
• Progress tracking and analytics data
• Study preferences and settings
• Payment information (if stored)
• Communication preferences
• Any other personally identifiable information

3. Data We May Retain

Some data may be retained for legitimate business and legal purposes:

3.1 Legal and Compliance

• Transaction records for tax and accounting purposes (as required by law)
• Payment records required for financial audits
• Data needed to resolve disputes or enforce agreements
• Information required to comply with legal obligations

3.2 Aggregated and Anonymized Data

• Anonymized usage statistics (no personally identifiable information)
• Aggregated performance metrics
• De-identified analytics data

This data cannot be used to identify you and helps us improve our services.

3.3 Backup Systems

Data in backup systems will be deleted as part of our regular backup rotation cycle (typically within 90 days).

4. How to Request Data Deletion

You can request deletion of your data through the following methods:

4.1 In-App Deletion (Recommended)

1. Log in to your account on the KrackIt app or website
2. Navigate to Settings → Account
3. Click on "Delete Account"
4. Confirm your decision by entering your password
5. Click "Permanently Delete My Account"

4.2 Email Request

If you cannot access your account, send an email to:

4.3 Identity Verification

For your security, we may ask you to verify your identity before processing deletion requests. This may include:

• Confirming your registered email address
• Answering security questions
• Providing additional identification if necessary

5. Deletion Timeline

6. Consequences of Deletion

Please note that account deletion is permanent and irreversible:

• You will lose access to your account immediately
• All quiz history and progress will be permanently deleted
• Any remaining subscription time will be forfeited (no refund)
• You cannot recover your data after deletion is complete
• You may create a new account with the same email after 30 days

7. Alternative: Account Deactivation

If you're not sure about permanent deletion, you can temporarily deactivate your account instead:

• Your data will be retained but your account will be inaccessible
• You can reactivate your account at any time
• Subscriptions will be paused during deactivation

To deactivate instead of deleting, contact us at krackitedu@gmail.com.

8. Confirmation

After processing your deletion request, we will:

• Send a confirmation email to your registered email address
• Provide a reference number for your request
• Confirm the expected completion date

9. Questions or Concerns

If you have any questions about data deletion or need assistance, please contact us:

We aim to respond to all deletion requests within 48 hours.

10. Regulatory Compliance

This Data Deletion Policy complies with:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Information Technology Act, 2000 (India)
• Google Play Store data deletion requirements
• Apple App Store privacy guidelines